Privacy Policy

1. Introduction

Technova Communication LLC ("Technova," "we," "us," or "our") is a Delaware limited liability company that provides software development, web, and IT services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit technovacom.com (the "Site") or otherwise communicate with us.

By using the Site or submitting information to us, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Site.

2. Information we collect

Information you provide to us

When you complete our contact form, email us, or call us, you may provide:

• Your name, company name, email address, and phone number;
• The service you are interested in and the contents of your message; and
• Any other information you choose to include in your correspondence.

Information collected automatically

When you visit the Site, our hosting provider and our systems may automatically record technical information such as your IP address, browser type and version, device type, operating system, referring page, pages viewed, and the date and time of your visit. This data is generally collected in server logs and is used for security, troubleshooting, and understanding how the Site is used.

Information we do not collect

We do not knowingly collect sensitive personal information (such as government identification numbers, financial account details, or health information) through the Site. Please do not include such information in your messages.

3. How we use information

We use the information we collect to:

• Respond to your inquiries and provide the information or services you request;
• Prepare proposals, communicate about projects, and manage our business relationship with you;
• Operate, maintain, secure, and improve the Site;
• Detect, prevent, and respond to spam, fraud, abuse, and security incidents;
• Comply with legal obligations and enforce our rights; and
• Send service-related messages that you have requested or that are necessary to respond to you.

Where required by law, our legal bases for processing are your consent (for example, when you submit the contact form and tick the consent box), our legitimate interests in operating and securing our business, performance of a contract or steps taken at your request before entering into one, and compliance with legal obligations.

4. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only in the limited circumstances below:

• Service providers. Trusted vendors that help us run the Site and our business, such as website hosting, form-processing, email, and IT service providers. They may access personal information only to perform services for us and are required to protect it.
• Legal and safety reasons. When we believe disclosure is required by law, subpoena, or legal process, or is necessary to protect the rights, property, or safety of Technova, our clients, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business, in which case the information would remain subject to this Privacy Policy or a successor policy.
• With your consent. Any other sharing that you direct or authorize.

We do not share mobile phone numbers or text messaging opt-in information with third parties or affiliates for their marketing purposes.

5. Cookies & tracking technologies

The Site is designed to be lightweight and does not use advertising cookies. We may use only strictly necessary technologies (for example, those required for security or to deliver pages properly) and our hosting or form provider may set essential cookies to prevent spam and abuse.

If we add analytics or similar tools in the future, we will update this section and, where required, ask for your consent. You can control cookies through your browser settings, and you can enable the Global Privacy Control (GPC) or "Do Not Track" signal in your browser. We honor GPC signals as a valid request to opt out of sale or sharing where applicable law requires.

6. Data retention

We keep personal information only as long as needed for the purposes described in this policy, including to respond to you, maintain business records, resolve disputes, and meet legal, tax, and accounting requirements. Contact form submissions that do not lead to a business relationship are generally deleted within 24 months. When information is no longer needed, we delete or de-identify it.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including encrypted connections (HTTPS), access controls, and the use of reputable service providers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your privacy rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

How to exercise your rights. Email us or write to the address in Section 13 with your request. We may need to verify your identity before responding, and we will reply within the time required by applicable law (generally within 45 days). You may also use an authorized agent to submit a request on your behalf, subject to verification. If you are not satisfied with our response, you may have the right to appeal or to lodge a complaint with your local data protection authority or state attorney general.

California residents. Under the California Consumer Privacy Act (as amended by the CPRA), you have the rights described above. In the past 12 months we have collected the categories of information described in Section 2 (identifiers and contact details, internet or network activity, and the content of your communications) for the business purposes described in Section 3, and we have not sold or shared personal information.

Other U.S. states. Residents of certain other states (including Virginia, Colorado, Connecticut, Utah, Texas, and Delaware) may have similar rights under their state privacy laws, which you may exercise using the process above.

9. Children's privacy

The Site is intended for businesses and adults and is not directed to children under 13 (or under 16 where applicable law provides). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. International visitors

Technova is based in the United States, and information you submit is processed and stored in the United States, where data protection laws may differ from those in your country. If you access the Site from outside the U.S., you understand that your information will be transferred to and processed in the U.S. and, where required, we rely on appropriate safeguards for such transfers.

11. Third-party links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, for material changes, take additional steps to notify you where required. Your continued use of the Site after changes take effect means you accept the updated policy.

13. Contact us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us: